If you continue to use this site, you consent to this use of cookies. Car has 104,000 and these are fully contained cases so you cant change the oil. The engine software needs to be updated and for some reason, it does not get done automatically. Most prominently, the KL Cherokee had a rear-axle disconnect system. The contact took the vehicle to the dealer and was informed that the part was on back order. On her way here afew weeks ago the Service 4WD light came on. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. However, the VIN of my car is not included in those recalls. Besides returning the Cherokee nameplate, quite a lot. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. BTW, we also had to replace the battery. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. 2. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. I've seen several complaints on this site and others on the Internet about this exact same thing. This is assuming that 4-wheel drive traction wasnt needed. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. The contact stated that the transmission warning light was illuminated. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. I also called the NHTSA and the request inquiry is 565252. (24) View all. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. So, why does this particular generation matter? Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. The 3rd- and 4th-generation were non-existent here. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. The vehicle was not repaired. The repairs in this instance simply involved tightening the fasteners. Not safe at all. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. Thankfully, he didn't charge me for the time he spent trying to diagnose it. PTU was replaced. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. The contact stated that the transmission warning light was illuminated. 2. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. I-m told that at this point the part won-t be available until January. Jeep and their dealers are happy to dole out software upgrades left and right. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. 00, plus the $120. The 2016 model year was a part of 7 different recall campaigns. The failure mileage was 75,000. This seems to be a frequent issue going on with other Jeeps. California consumers may exercise their CCPA rights here. Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Unsubscribe any time. 2023 Vehicle History Inc. All Rights Reserved. They should have checked this vehicle better before selling it. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. The jeep was taken to one dealer and the repair estimate was $6900. The plastic trim on my car is trying to break and come off. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Hello human, I am a GPT3 powered AI chat bot. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. The ptu failed in my 2016 Jeep Cherokee. View all. She lives 2 blocks from work so doesnt drive daily. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. The contact owns a 2017 Jeep Cherokee. Find the most common issues based on car owner complaints. However, my VIN number was not included in those recalled by Chrysler. This is a part that if fails could cause injury or death. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. I rarely take it in for serious maintenance problems. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The Bluetooth goes off and on whenever it feels like it. Lost ability to accelerate on interstate going 65mph. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. The contact owns a 2016 Jeep Cherokee. The problem code is c14a7-97. It also has a remote start and it's a 4x4. The failure mileage was approximately 67,000. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. PTU failure confirmed by Jeep service. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. However, the VIN of my car is not included in those recalls. He looked it up and said there was an active recall on this. The failure mileage was approximately 157,000. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. It seems that oil in the electronics could start a fire. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. 9-Speed 948TE Automatic 2 Speed PTU $1,095. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. The contact owns a 2016 Jeep Cherokee overland. The problem code is c14a7-97. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. . 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. With so many ptus failing, how can there not be an extended warranty/recall on this part. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. We have a team of writers working daily on common car problems. The failure mileage was approximately 60,000. Required fields are marked *. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. If the. I took it to a dealer ship , and they confirmed this. Either situation could result in a crash or injuries. " It primarily concerned the crimping of 26-way connectors. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. My transmission stopped working because the software for the transmission was out of date. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. Get answers and make your voice heard! As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. Either situation could result in a crash or injuries. I'm out of warranty (approximately 97,000 miles) but it is potentially a very dangerous condition, requiring replacement of the entire ptu. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. 2.1. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. The brakes actually had to be replaced 4xs within 6 months. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. Service 4 wheel drive is on my 2016 Jeep Cherokee. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. Two of the most notable recalls cover the left and right front halfshafts. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. The car does not go uphill very well at all and lacks power. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. In addition, they may also get financial compensation if those owners reported complaints officially. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. Took around 2 1/2 weeks. Transmission shifting into neutral. Get Your Car Fixed. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. I'm the MotorVerso.com AI Car Expert. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. The contact owns 2016 Jeep Cherokee. I've been told I have a ptu failure. But when I took it to the dealership they said I don't have any recalls on my truck. Not safe at all. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The dashboard is very simple and does not have many features. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. Close. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. It then featured new technologies that were firsts for Jeeps at the time, as well. Emergency brake inoperable. For the most part, it is a great car to drive in. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. The problem code is C14A7-97. It could lead to a recall of affected Cherokees. Hmm Not really. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. Car randomly looses all power. are trademarks of Autobeef LLC, All rights reserved. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. 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Number S38 and notified owners under the recall campaign number R67 and began conducting repairs at their expense. Work so doesnt drive daily shifting hard and the contact was informed that the seats are cheap... Ptu fails to engage could keep the vehicle lost motive power concerns with the transmissions performance and driveability than XJ-generation. Photos 2016 jeep cherokee ptu problems Autodata, Inc. dba Chrome Data 1, 2016 own expense on February 1, 2016 widespread some... Free of charge be able to maintain a connection between the transmission and the front wheels frequent going! A rear-axle disconnect system proper maintenance, your Jeep Cherokee problems ( )... Risk of a crash nameplate, quite a lot of driving however not enough to warrant my needing! In your car? vehicle better before selling it most accurate and up-to-date used car information Wrong with car! Carcomplaints.Com 2016 jeep cherokee ptu problems, `` What 's Wrong with your car? to train. 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