Mr. Rousseau has been a member of the Board of Directors at Resolute Forest Products since 2010 and he has held several Board memberships of other public companies over the past 18 years. Policy. googletag.pubads().enableSingleRequest(); Decades ago Air Canada flew Boeing 727-100, Boeing 747 Combi (passenger and cargo sections on the main deck) and DC-8 cargo jets. New Window, Opens in a New This is my first column as the new President and Chief Executive Officer of Air Canada, and I would like to begin by thanking all customers past, present and future for your loyalty and for choosing to fly with us. Michael Rousseau works as a President & Chief Executive Officer at Air Canada, which is an Airlines, Airports & Air Services company with an estimated 27.3 K employees; and founded in 1946. googletag.pubads().enableSingleRequest(); We reserve the right to close comments at any time. googletag.pubads().collapseEmptyDivs(); Voted Best Airline in North Rovinescu, who has led Air Canada for more than a decade, will step down on Feb. 15 after putting the finishing touches on the carriers pandemic recovery plan. The letter from Mike appears in enRoute Magazine, Air Canadas award-winning in-flight magazine found onboard all Air Canada, Air Canada Rouge and Air Canada Express flights. var gptSlot = googletag.defineSlot('/21776187881/FW-Responsive-Main_Content-Slot1', [[728, 90], [468, 60], [300, 100], [320, 50]], 'div-gpt-ad-b1-i-fw-ad-1').defineSizeMapping(gptSizeMaps.banner1).setCollapseEmptyDiv(true).addService(googletag.pubads()); https://www.aircanada.com/us/en/aco/home.html, Banks, airlines deserve no credit for card tricks. This is my first column as the new President and Chief Executive Officer of Air Canada, and I would like to begin by thanking all customers past, present and future for your loyalty and for choosing to fly with us. This year it spent $16 million to expand its cold chain storage facility at Toronto Pearson International Airport. All were eventually removed from the fleet in the 1990s, part of an industry trend in which most passenger carriers determined the cost structure and infrastructure required didnt justify a separate freighter division in a market with regular peaks and valleys. a New Window, Named Best Airline in North "Like any CEO of a company subject to the Official Languages Act, [Rousseau] should be able to communicate in the official languages,"Thberge said in an interview with Radio-Canada. Rousseau joined the company in 2007, becoming CFO in 2017 and deputy CEO in 2018. If. Air Canada CEO Michael Rousseau is facing a big backlash in Quebec after saying he'd been too busy to learn French, despite living in Montreal for 14 years. "These words are unworthy of the role he occupies. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? He previously was the airlines Deputy Chief Executive Officer & Chief Financial Officer, a role held since January 2019. He was named Canada's CFO of the Year for 2017 by Financial Executives International Canada (FEI Canada), PwC Canada and Robert Half. QuebecJustice MinisterSimon Jolin-Barrettewho is responsible for Bill 96, the province's controversial and sweepingproposed overhaul of its French-language law was quick to share his condemnation on Twitter. Holiday Inn Sends Text Message Asking Tips For Staff? There are mice in my vacation rental! are currently on the Canada English edition. You can access Air Canada here. in a New Window, Opens in a Can a vacation rental host cancel my stay and keep my money? Whether for longan Window, Opens in a Indicates an external site which may not meet accessibility guidelines. The journalist, Pierre-Olivier Zappa,said he'd rather Rousseau's press attach translate the question to him. Michael Rousseau President and Chief Executive Officer Air Canada Centre 7373 Cte-Vertu Blvd. We think cargo is a great business for Air Canada. View the profiles of professionals named "Michael Rousseau" on LinkedIn. window.googletag = window.googletag || {cmd: []}; You are currently on the Canada English edition. Air Canada CEO Michael Rousseau issued a clarification Thursday following a massive backlash in Quebec after Rousseau said it is a "testament to Montreal" that he hasn't had to learn and speak . This week's Compensation Clinic is about a recent Air Canada Business Class flight I had, going from Vancouver via Seoul Air Canada has launched a new offer to get members to book travel between Canada and Europe by March 1. Canada is one of the countries requiring certain arrivals such as from China and Hong Kong to provide negative Covid Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. Rousseau also told the committee that Air Canada, which is subject to the Official Languages Act, understands its obligation to communicate with its customers in the official language of their choice. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, Compensation Clinic: Air Canada Flight Delay & Missed Connection Resulting In 24h+ Delayed Arrival, Air Canada Aeroplan 3,500 To 7,000 Bonus Miles For Travel To Europe March 1 September 30, 2023 (Book By March 1), Air Canada Check-In System Is Still Unable To Accept Certain Covid Test Certificates, Hilton Go Employee And Friends & Family Rate Plans. Work Biography for Michael Rousseau, Air Canada. I am sure that Mr. Calin is happy to retire from Air Canada that is facing an existential environment, and just reached approval from Canadas government to acquire competitor Air Transat. "I've been able to live in Montreal without speaking French, and I think that's a testament to the city of Montreal," Rousseau said. Canada on Monday said it would allow fully vaccinated U.S. tourists to enter the country starting from Aug. 9, after the COVID-19 pandemic forced an unprecedented 16-month ban. Had. T2K 6J7. Air Canada Contact Info: Phone number: (514) 422-5000 Website: www.aircanada.com What does Air Canada do? window.googletag = window.googletag || {cmd: []}; googletag.pubads().enableSingleRequest(); Service Plan, Privacy At the same time, we will continue to deliver the superior customer service that won us the title of Best Airline in North America at eight of the last 10 Skytrax World Airline Awards. Instead, use this form. Primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd. Cargo became such a strong source of revenue when passenger flying mostly stopped and scores of planes some with seats removed for extra cabin storage were repurposed as auxiliary freighters, that Air Canada decided to capitalize on market projections for robust e-commerce shipping growth and fewer widebody passenger jets. I saw first-hand how a period of upheaval is an ideal opportunity to make changes and try new things. Audience Relations, CBC P.O. ", The federal Minister of Official LanguagesGinette Petitpas Tayloralso criticized Rousseau, stating on Twitter that, "Air Canada offers an important service to Canadians. One executive at Air Canada is paid more, with Calin Rovinescu earning the most at $12,871,900. That prompted swift criticism from federal and provincial politicians and several Quebec commentators. From the very beginning of the pandemic, we have continually layered on new biosafety measures and improved upon those already in place. Its 2021 net loss was $3.602 billion or $10. If you are experiencing problems, please try our, Best Airline Staff in Canada and North America. Mr. Rousseau has been a member of the Board of Directors at Resolute Forest Products since 2010 and he has held several Board memberships of other public companies over the past 18 years. Last year, United Airlines (NASDAQ: UAL) said it would buy 100 19-seat electric aircraft from Heart Aerospace and invest an undisclosed amount in the company. Eventually, Zappa asked the question in English, saying, "How can you live in Montreal without speaking French? We encourage you to share your thoughts and ideas. Vrbo took my $1,270! Michael S. Rousseau. }); Before Rousseau took the stage Thursday, Air Canada announced it would purchase 30 electric-hybrid aircraft under development by Heart Aerospace of Sweden. Many pointed out that Air Canada is subjectto the Official Languages Act and must therefore serve customers in English and French, depending on the customer's preference. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot2', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767737710-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); This year the airline began fully operating two Boeing 767-300 converted freighters that were retired from Air Canadas passenger fleet and plans to have a dozen all-cargo jets within two years. There are 20+ professionals named "Michael Rousseau", who use LinkedIn to exchange information, ideas, and opportunities. Michael Rousseau was appointed Air Canada's President and Chief Executive Officer in February 2021. 3,350 talking about this. I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. General America. . To reach this, Air Canada has set absolute . Can I get a refund for my Marriott Vacation Club Points? The regional aircraft are expected to enter service in 2028. But why cant I get a refund? Soon after joining Air Canada in 2007 as chief financial officer, Michael Rousseau oversaw the exit from Air Canadas fleet of three leased MD-11 freighter aircraft, which at the time were the companys last dedicated freighters. Currently, the cash is held hostage in the hopes that the government does something to ease the sectors pain, as many other countries have already done. Find contact information for Air Canada. On en retrouve mme Saint-Lambert, o le p.-d.g. From 2007 to 2018, Mr. Rousseau was Executive Vice President and Chief Financial Officer, and he has played a significant and highly strategic role in Air Canada's successful transformation over the past decade. The ES-30 model ordered by Air Canada will be capable of carrying 30 passengers and have a range of nearly 250 miles because the lithium-ion battery powering the electric motor will be mated with a traditional generator that can use sustainable aviation fuel. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. The cargo division continued its job using the belly space on passenger aircraft. This week's Compensation Clinic is about a recent Air Canada Business Class flight I had, going from Vancouver via Seoul Air Canada has launched a new offer to get members to book travel between Canada and Europe by March 1. Canada is one of the countries requiring certain arrivals such as from China and Hong Kong to provide negative Covid Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. Youll also connect with other readers who want to make the world a better place. I joined Air Canada as Chief Financial Officer in 2007 to help the company at another difficult time in our industry, during the global financial panic. Choosing someone inside indicates a more evolutionary than the revolutionary path for Air Canada to come through this pandemic. Select your edition and language. Michael Rousseau is a popular Canadian businessman. New Window, Opens in a New When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. And Air Canada didnt base its freighter investment on the surge in air cargo business that carried the entire industry to new heights during the pandemic, as shippers looked for alternatives with passenger capacity sidelined, ocean and rail shortages, and countless supply chain disruptions. window.googletag = window.googletag || {cmd: []}; It provides Aeroplan program which allows individuals to enroll as members and accumulate Aeroplan points through . googletag.enableServices(); Some 38 per cent of the flights were delayed while 16 per cent were scrapped altogether. Calgary, AB, Canada Live from New York and London, analyzing the major market moving stories across the day in Europe, hear from the biggest newsmakers and showcase the unrivaled expertise of Bloomberg News. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Follow Bloomberg reporters as they uncover some of the biggest financial crimes of the modern era. The changes would see Air Canada reduce its schedule by 77 round trips or 154 flightson average, each day during the months of July and August. This edition is from theMarch/Aprilissue. Michael Rousseau's age as of 2021 is 62 years. REUTERS/Ben Nelms/File Photo Every day, we fly family, friends and valued customers to destinations worldwide. Michael Rousseau was born in 1958-1959 in Montreal, Canada. At the same time, we will continue to deliver the superior customer service that won us the title of Best Airline in North America at eight of the last 10 Skytrax World Airline Awards. Vice President Global Sales and Air Canada Vacations. Opens Michael Rousseau (President & CEO) . Air Canada CEO apologizes, commits to learning French as backlash in Quebec grows. While his understanding of the language is "fair," he said, he struggles to speak it. As Deputy Chief Executive Officer & Chief Financial Officer, Mr. Rousseau had oversight for several significant corporate initiatives and businesses including Air Canada Rouge, in addition to his responsibilities for the airlines overall financial strategic direction comprising all aspects of financial reporting and planning, investor relations, treasury and controllers operations, taxation, pension administration, internal audit, procurement and corporate real estate. Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. In the past year, we finished the technically challenging task of installing a new reservation system to serve customers better, and we launched a transformed Aeroplan program that is a step change in terms of flexibility and reward appeal. He can be reached for comments and tips at, Copyright 2023, All Rights Reserved, FreightWaves, Inc, Air Canada 360: Freighter aircraft jettisoned 20 years ago now embraced, Loaded & Rolling (Enterprise Fleet News/Analysis), during a conversation with a moderator at an aerospace summit, operating from Toronto to Miami and destinations in Latin America, as well as to Halifax, Nova Scotia, and onward to Germany, Spain and Turkey. Unique perspectives from professionals around the world, Michael Rousseau will take over as chief executive of Air Canada. Photo by Christinne Muschi/Bloomberg The episode started Monday, when tabloid newspaper the Journal de Montreal published a story on how Rousseau's upcoming speech, hosted by the Montreal chamber of . So we looked at this as yields during normal times. Mike Rousseau Assistant General Manager at Walmart Canada Ontario, Canada. The latest trend in air travel must be the influx of advance apology emails from airline CEOs and boards. "He must apologize for his insensitive attitude and his lack of respect for francophones," said the federation's president, Liane Roy. Select your edition and language. Data Wazo says 54 per cent of flights to six large airports Montreal, Calgary, Torontos Pearson and Billy Bishop airports, Ottawa and Halifax were bumped off schedule in the seven days between June 22 and 28. Raymond Thberge, Canada's Commissioner of Official Languages, said he hopes Rousseau will make a commitment to do so. Comments are welcome while open. 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