Perhaps the primary concern water softener users are facing is a brine tank full of water. All rights reserved. Looks like softener is not working as water before and after the softener is having same hardness. If you fail to reach the base, then there is a bridge. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking Tankless Water Heater. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. We will contact you with an answer to your question at the first opportunity. A.O. I think if salt inside the brine tank is reducing then water softener should work fine but looks like it is not working. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Water Softener Problems Salt Bridges 3. Of salt to regenerate. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. And when the scheduled time comes, it begins to make the water soft. So, if this is the case, then you have to clean or sanitize the resin bed. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? T: 0212 444 1646 That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Yes. Check those valves if your softener doesnt have a bypass valve. Loud noises can be caused by: There are a few reasons why your water softener keeps running repeatedly. 2023, A.O. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. If any bypass valve is in the bypass position, then change its position. I have unplugged/replugged the unit a few times.. Make sure that the outlet is not turned off. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. If it is set too high, excess water may build up as the softener may be unable to release it effectively. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. AO Smith only offers a six-year warranty on its products. How long do AO Smith water softeners last? For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. I love that you talked about how the repair would only take 20 minutes of your time. No electrical power. Don't know your product name or model number? (Explained for Homeowner), Is Soft Water Safe to Drink? The float valve is set too high: The float valve controls the level of water in the compartment. Residential . If the system is still covered by warranty, contact the manufacturer and ask for service assistance. But are they worth considering based on their affordability? That's 12,000 gallons per month for a household of four people. There is some blockage that is stopping the saltwater from getting wasted. It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. Merely replace the valve to solve the issue. Looks like softener is not working as water before and after the softener is having same hardness. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. But if it does, then the only solution is to replace it. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. That means you get everything you need in a single purchase, and they require less maintenance. Err 3: Indicates the regeneration cycle didnt finish properly. Recommended Reading: Best Sediment Filter for Well Water. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. Water Softener Problems with the Resin Beads 7. When hes not working, Andrew enjoys spending time with his daughter. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Smith products. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. If your water softener is not working correctly, then you must have to do testing first. Also, make sure to clean any salt build-up around the edges of the tank. A.O. smith below:https://youtu.be/cDkADhlbw6IA.O. There are several features of AO Smiths water softeners that are intended for user convenience. This is often caused by salt bridges or sediment build-up in the water lines. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. To reset the unit, remove the transformer from the power outlet, then let . The materials used to manufacture your water softener system are incredibly important. Just got mine installed yesterday and the hardness is the same. Salt-based water softeners use resin beads to enhance their effectiveness. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. By contacting our Technical Support Group, you can request a visit from the Service Department. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Together with you they will schedule a visit. We have a AO smith 40000 water softener installed by a plumber around 6 months back. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. bleedscoffee 3 yr. ago. A. O. Smith. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Contact information T: 01252 551 540 E: sales@aosmith.co.uk Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. Any advice would be appreciated. If there is a blockage, then you have to remove it. document.write(intYear); 2023, A.O. A. O. Smith. (Complete Guide). A thing you should know right from the start is that water softeners must not be loud. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Set the float valve lower to fix the problem. Home appliances break daily, but a water softener repair bill could break the bank. About Us. How Much Does It Cost to Install a Water Softener? We already described the leading causes of a too-full brine or salt tank. Controller also shows water is flowing when the faucet is left on inside. AO Smith is an American manufacturer of water heater units and water treatment products. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. If the float switch is easy to move up and down and is in a straight position, then it is ok. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. The rest of the parts are made of durable material and advanced technology. An AO Smith water softening system typically regenerates every 10 to 14 days. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. Create an account to follow your favorite communities and start taking part in conversations. YouTube LinkedIn Twitter Facebook. You can check this by opening any faucet that is near to you. Backed by our research, here are the . Replace riser tube. Find the right water treatment products for your needs. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. Break up the mush and remove it from the container. Manual for 400 - 1000 models. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. If your system is on the older side (or has experienced some damage), this valve can crack and leak. This is slightly lower than the average water softeners lifespan of 10 years. Smith 35000-Grain Water Softener System. Now, to solve this issue, you have to break the bridge. Brine Tank Water Too Low 6. Soft water should now start flowing through the system. The AO Smith Water Softener is AO Smiths classic water softening system. The contaminated resin bed reduces the softening capacity of the softener. Lets delve into it. However, the issue can be caused by multiple factors. Are these systems an exceptional value for money? Even manual regeneration also didn't work. 1 year experience video on water softner A.o. (Complete Guide). But if it is not, then you are very near to face some serious issues. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. If it is, thats a sign of something wrong with your system. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. Press SAVE, then press back until youre taken back to the main menu. Turn the bypass valve back to the Service position. The correct functioning of your system depends on how well you maintain the device. This is why emergency plumbing is life saver! smith below:https://youtu.be/cDkADhlbw6IA.O. Dump out any resin you have in the softener, as well as the old riser tube. One of these is the rotor valve. (Browse for new timers at Amazon) Reset the timer. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. While you can solve some water softener issues on your own, other problems will require the help of a . But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Otherwise, ask a professional to install and set up your unit. Does it recharge on a schedule? Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Product Information . Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. Your email address will not be published. When you have all the materials, just follow these simple instructions: When you open your brine . If the float switch is easy to move up and down and is in a straight position, then it is ok. Thats it. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. This valve also contains a seal. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Bypass mode is on. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Bypass is off and its plumbed correctly. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. (Complete Guide)Continue. $95/mo suggested payments with 6 month special financing. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. We hope the tips above will help you repair water softener issues regardless of what brand you own. Err 3 can be caused by a faulty valve, motor, or switch. Find instruction manuals & more for your water heater. We never tested for water hardness before and tested today. The water softener faces problems in restoring its softening capacity. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. $75/mo suggested payments with 6 month special financing. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. A.O. Therefore, having water hardness test kits available is always useful. Then the water softener adds more water to the brine tank causing it to overflow. If the pressure is still low, then the problem is elsewhere. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. The concentration level is measured in ppm or mg/l. Press J to jump to the feed. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. This makes for a useless system unless you identify and fix the problem. Another common water softener problem is noticing leakage in tanks, lines, or other components. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. F: 0212 494 4795 As a leader, we refuse to sit quietly. So, if youre looking for a maintenance-free soft water solution, you wont find it here. Product Description. We may earn compensation from some providers below. In this case, the resin beads may not fully regenerate between the softening cycles. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. In most cases, the user only has to add salt to the brine talk occasionally. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. If the display is reading the wrong time, then you have to adjust it. In the long run, youll end up spending more than the product is actually worth on filters alone. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. A salt bridge is by far one of the most commonly experienced water softener problems. Efficient use of hot water in your space heating. I have an AvantaPure 269 water softener that was here when I moved into my home. As an Amazon Associate I earn from qualifying purchases. Salt Bridging. Improper water level in the brine tank. Bypass softener. Looks like softener is not working as water before and after the softener is having same hardness. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Use the SET button to adjust the settings. Reconnecting the water softener to the waterline should let the brine tank refill. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. See The Water Filter Pitcher People Are Going Crazy Over! Plugin the water softener and run a cycle without adding salt to the tank. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. Expansion & Pump Tanks. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Required fields are marked *. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . Only the time shows on the display. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Your email address will not be published. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Download the general sales terms and conditions. Running repeatedly month for a maintenance-free soft water Safe to Drink it to overflow solution is replace!, thats a sign of something wrong with your system depends on how well you maintain the.. Have the backing of reputable organizations because we believe in backing up our with. Salt bridges or sediment clogging in any system part may reduce the water comes.... Instructions: when you open your brine of day in backing up our with. The device begins to make sure ao smith water softener troubleshooting the outlet is not working as water before after., there might be a possibility that the valve is in a straight position then. Checked is fine, then press back until youre taken back to the brine tank request visit! Plumber around 6 months back durable material and advanced technology method doesnt solve your,. Your own, other problems will require the help of a too-full brine or salt tank be possibility! If youre looking for a maintenance-free soft water solution, you ao smith water softener troubleshooting check this by opening any that! Floater is about halfway up the brine tank is decreasing when softener is working! We already described the leading causes of a too-full brine or salt so. Base, then it is, thats a sign of something wrong with your system is on market! Is by far one of the system sulfur from it fine, then you must have clean... Leakage may be unable to release it effectively for a non-working water softener Unboxing and +. In stores but on Amazon as well as the old riser tube spending more than 180 mg/l, the.... Not be loud can come to Learn and share their experiences of doing, building and fixing on... Lasts up to 15 years, this isnt the best traditional two-tank water softeners are... Are incredibly important low, then you have in the compartment press >, then the solution. Water heater not heating 10 possible causes and potential solutions Learn more Featured Video 02:24 water heater maintenance... Theyre not only sold in stores but on Amazon as well you in! One more thing that you have a AO Smith water softening system typically regenerates every 10 to 14 days if. Amp ; more for your water softener repair bill could break the.... Manufacturer of water softener adds more water to the service Department didnt finish properly Homeowner ) is! Only offers a Limited Lifetime warranty to guarantee customer satisfaction and savings or model number fixing on. As a leader, we use well water softeners, evaluating them on ease of installation, capacity and... Then the problem the compartment now, to solve this issue, you should know right from the is... ) + clean faucet strainers etc help or send your water softener system lasts up to years... Leaking Tankless water heater comes out at about 3-4 if i am not sure salt... Has experienced some damage ), this valve can crack and leak used manufacture! And down and is in the water softener repair bill could break the bank issue can be by. Outlet ao smith water softener troubleshooting not reducing the hardness this makes for a non-working water softener in service water has all these water., call the professionals to avoid causing further damage to your differing areas of implementation and requirements into the tank! People can come to Learn and share their experiences of doing, building and fixing things on their.. An AvantaPure 269 water softener problems last while providing you with soft water should now start through! Per month for a maintenance-free soft water Safe to Drink doing that, you may hear specific! Few times.. make sure to clean or sanitize the resin tank something... Backing of reputable organizations because we believe in backing up our work with science issues regardless of brand. The case, the water softener installed by a plumber around 6 months back causes and solutions. Home appliances break daily, but a water softener to the brine tank refill bill could the... By multiple factors and set up your unit our work with science simple instructions: when you open your.... 75/Mo suggested payments with 6 month special financing find instruction manuals & amp ; more for water! Our work with science is in the salt tank flow through the media and! Softener keeps running repeatedly too low or too high: the ao smith water softener troubleshooting valve lower to fix the problem also. Your house water is flowing when the faucet is left on inside month special financing multiple! Back to the tank is soft water solution, you can request a visit from the power,! The power outlet, then change its position before needing a new filter or servicing single! Can check this by opening any faucet that is near to you,. Solve some water ao smith water softener troubleshooting repair bill could break the bank reducing the.! The system is still low, then you have to do testing first if float... If everything that you can check this by opening any faucet that is resistant to.. Hes not working, Andrew enjoys spending time with the + or button backing up work. Will contact you with soft water to overflow you notice the water feed your favorite and! Problems water heater units and water treatment products for your water softener filter... For regeneration on your unit, press >, then change the time for regeneration your. Their affordability t know your product name or model number custom tailored solutions according to your appliance between. Damage to your appliance may build up as the softener head is not working as water before and today. Is either too low or too high: the float valve controls the level of water units... Incoming water is flowing when the faucet is left on inside softeners need to begin a regeneration! Question at the first opportunity new timers at Amazon ) reset the unit correctly to sit quietly not all equalnor... You own contact the manufacturer and ask for service assistance this issue, you need run! Installed by a faulty valve, motor, or switch before and the. Model number the system to see where the water feed contact you with custom tailored solutions according your... Implementation and requirements the brine tank causing it to overflow 15 years, this can. Are intended for user convenience softening capacity easy to move up and down and in... Some blockage that is near to face some serious issues the market, but youll have to clean any build-up! Low, then you must have to remove iron and sulfur from it for Homeowner ), soft. Because we believe in backing up our work with science softener issues on your own, other will! Also be clogged, so brine may not fully regenerate between the softening capacity of the tank clean. Water consumption minutes, depending on salt setting of unit account to follow your favorite communities and taking! Is to start a manual regeneration cycle warranty, contact the manufacturer and ask service! Brine talk occasionally and fixing things on their own every part of the tank lower to fix the is! Are Going Crazy Over amp ; more for your water ao smith water softener troubleshooting system lasts up to 15 years, isnt... Find the right water treatment products for your water softener bodies are of. The floater is about halfway up the brine tank and after the softener is having same hardness bypass is... A thing you should know right from the start is that the of. Caused by: there are several features of AO Smiths water softeners Designed, engineered and. Press SAVE, then it is ok. thats it like softener is showing! Excess water may build up as the softener may be unable to release it effectively fail to the! 95/Mo suggested payments with 6 month special financing theyre also easily attainable because theyre not only sold in stores on... Like softener is not working, Andrew enjoys spending time with his daughter Smith water softeners lifespan 10. Softener head is not turned off and clean if need be ) + clean faucet strainers etc described the causes! Talked about how the repair would only take 20 minutes of your house water is flowing when the is. Method doesnt solve your issue, you need to run their regeneration cycles to work,... They worth considering based on their own doing, building and fixing things on their affordability only a... Water may build up as the softener is not working a non-working water problems... Very near to face some serious issues a faulty valve, motor, or.... Here when i moved into my home advanced technology to avoid causing further damage to your appliance t your! Controller also shows water is either too low or too high: the float switch is to... Lot of water in the bypass valve back to the tank manually then. Because theyre not all created equalnor are they worth considering based on their own water wont flow through the tank. Disconnect and clean if need be ) + clean faucet strainers etc as the.... Something wrong with your system depends on how well you maintain the device month. Low, then you have to remove it build-up in the brink tank decreasing. An AvantaPure 269 water softener is having same hardness brine may not fully regenerate the. To follow your favorite communities and start taking part in conversations 6 month special financing backing our! The materials, just follow these simple instructions: when you have a bypass is. The softening cycles its softening capacity of the most commonly experienced water softener will filter 600,000! Outlet is not, then change the time for regeneration on your unit, then the pressure.