viking cancellation policy 2022

Do to circumstances beyond my control we decided to cancel the France cruise. However, I believe the policy is rather onerous. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. ST42496CST No. Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. This review was chosen algorithmically as the most valued customer feedback. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. (Beginning November 7, 2022, on Disney Magic). Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. Kids under 2 years of age are not required to test. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. To review full plan details online, go to:www.tripmate.com/wpGR425V. As you may already know, paying by echeck is as easy as providing a credit card number. Are Any Unvaccinated Passengers Able to Sail? Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. The timing is explained within the kit instructions. No. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. . No, passengers must carry out the pre-arrival test. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. I had the France trip booked so I applied the $24, 000 voucher towards that trip. The company left an official comment on this complaint. Viking established and continually represented that this cancellation policy applies to us. For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. This complaint was posted by a verified customer. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. 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Masks and Physical Distancing Requirements: Masks are optional for fully vaccinated passengers and recommended but not required for unvaccinated children. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Is A Pre-Arrival COVID-19 Test Required? Pre-Cruise Covid-19 testing is no longer required. Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Is A Pre-Arrival COVID-19 Test Required? In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. This guarantee is combinable with all other Viking offers available. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Book now . Are Any Unvaccinated Passengers Able to Sail? Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Small Luxury Ship. Dietmar Kartali Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. From: $5,199 - $10,399 pp dbl occ. Concentrators must be checked upon embarkation and approved for use on board. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. 0000003531 00000 n No. Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. Space is limited, and items are subject to removal should another guest select the reservation. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. I had to cancel due to ill health and provided over five months notice. Beginning September 3, 2022, with a negative COVID test. No, beginning September 9. Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. Effective Date: November 1, 2021 Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. What Is Happening With Test Cruises in 2021? . 0000005615 00000 n This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? as soon as possible. : Yes -- American Queen is even vaccinating its shoreside employees. Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Yes, passengers aged 4 and under. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". The company left an official comment to this complaint. Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. On February 7, 2019, we received our cruise confirmation from Viking. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Masks and Physical Distancing Requirements: Face masks are optional on board for all vaccinated passengers. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Shortly thereafter, Viking restored a substantial portion of our initial payments back into our account but only offered a future voucher credit for the remaining balance not refunded to us ($959.60 to each of the four travelers). This review was chosen algorithmically as the most valued customer feedback. Are Any Unvaccinated Passengers Able to Sail? This will end as of March 1, 2023. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. 221101 Booking Conditions (UK) Page 3 of 19 B. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. No. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. Submit a complaint and get your issue resolved. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Viking Cruises' Risk-Free Guarantee Policy Risk-Free Guarantee: How it Works Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? 0000013436 00000 n No exceptions will be made to the vaccination policy. Crew Vaccinated? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. They certainly want their money a year in advance of the trip. Passengers will need to present proof of a pre-arrival COVID-19 test. 0000006408 00000 n Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Is A Pre-Arrival COVID-19 Test Required? Guests under the age of 2 are exempt from testing requirements. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. If you have a covered. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. No. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. The final dose must be completed at least 14 days before sailing. Masks and Physical Distancing Requirements: Face masks are optional. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). This complaint was posted by a verified customer. And motorcoaches, are not required decided to cancel is not dependent on a reason, we cancelled due a! Right to cancel due to airline security measures, your passport name must match your airline ticket name or may! 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