Never use slang, emojis, or cute semantics. Please let others on your team know that and share my contact information with them. If already forwarded, instruct the recipient to follow the same instructions. Examples of poorly written correspondence can help point out writing errors. 4 on the basis that it is vague, overly broad and unduly burdensome, and that it seeks information that is proprietary and confidential. Surely you understand what material is sought by this request, otherwise, how could you determine that it seeks information that is proprietary and confidential? This request is directed at discovering documents or other materials relevant to the defendants policies and training regarding floor care, inspection and maintenance, such as guidelines showing how often floors are inspected, and what employees are supposed to do in the event of a hazard. If this answer was helpful, please mark as helpful below. }
Hit 'Settings.'. Keep it simple. 02. Receiving such an email from opposing counsel may also implicate Rule 4.4 (Respect for Rights of Third Persons). [City] [State] [ZIP] Letter to Opposing Counsel Confirming Pro Se Representation . Respond within 48 hours to a defense offer. Learn how SHRM Certification can accelerate your career growth by earning a SHRM-CP or SHRM-SCP. I am available next Wednesday or Thursday. |
The rest of the response says that defendant cannot respond because it has not yet selected experts. Synopsis It is generally understood that when the sending lawyer copies a client on an electronic communication with opposing counsel, the lawyer has not provided consent for opposing counsel to communicate directly with that client. Please withdraw your objection and indicate what, if anything, is being produced in response to this request. Please dont hesitate to contact us with any questions or concerns. For example, if youre reviewing bank statements, note if there are transfers to other banks or other accounts at the same bank. The courts findings are consistent with Rule 1.6(e), which requires attorneys to take reasonable steps to avoid an inadvertent disclosure of confidential information. The closing, "Respectfully" always strikes me as unnecessarily solemn and off-putting. If you have ever received a rude email from opposing counsel, it can be so tempting to fire back. 2018-1; New York State Bar Assn Ethics Op. Sample Letter to Opposing Counsel Regarding Discovery. And while Im a champion for human and workers rights, my navet is not so profound that I will foreclose the possibility that perhaps my initial investigation into my clients claims hasnt given me a complete picture of what actually happened. I'd like to lay our my concerns in hopes that you will modify your answers without the need to involve the court. Need help with a specific HR issue like coronavirus or FLSA? How important the discovery is to the case. I have had an opportunity to review Defendants Responses to Requests for Production. }
Many managers progress through their careers without a thorough understanding of employment defense strategies. That approach proved to be short lived. This is a simple tip, but it is one that can save you from costly mistakes. But how can your legal team mitigate mistakes? Thanks very much Paul. You objected to, and your client refused to answer, these interrogatories requesting the number of COVID-19 patients treated in your hospitals Intensive Care Unit (ICU) from May 1, 2020, through and including July 31, 2020, and how many COVID-19 patients died in the hospital during this period. If you are a Depositions user, please click the button below to be set up with an account. While the tone can be somewhat casual, always keep it professional. Does the email make your side sound reasonable? Just because you mark a document "Privileged and Confidential" doesn't mean that a plaintiff's attorney won't challenge the privilege and that a court won't overturn it. At the outset, Ill let you know that while standing up for people who were harmed by others is the driving force behind this firm, another reason why my practice is thriving is thatI make sound business decisions. As you are doing the initial review of documents, create a document to catalog what was produced and what is missing. for sending emails suggests that before you send an email, you should make sure its contents wouldnt embarrass you if it ended up on the front page of the Times. Before you send an email to opposing counsel, consider how the judge in your case would take it if your email ended up as an exhibit to a motion. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. The danger in copying your client on an email to opposing counsel is that your client may hit reply to all, either by mistake or on purpose. Please enable scripts and reload this page. Call us now or Email! Instead, objections to reasonable Interrogatories must be specific to each Interrogatory and explain or demonstrate precisely why or how the party is entitled to withhold from answering. The best way to avoid this trap is to keep all communications with opposing counsel in a professional, arms length tone. Rules of Civil Procedure Require You to Meet and Confer, You Need to Meet and Confer in Good Faith Before the Court Will Impose Sanctions, Trying to Resolve Discovery Disputes Informally Can Save You Time, Money, and Stress. However, a North Carolina State Bar 2012 Formal Ethics Op. Make copies of all correspondence and never copy or blind carbon copy your client in emails with the opposing counsel. And it is needed under many courts rules before you canfile a motion to compel discovery if the other party ignores your requests or provides evasive responses or move for sanctions if your opponent refuses to comply with the courts discovery order. Anytime a legal professional has to communicate with opposing counsel, its essential that all interactions are closely monitored. True, you may not need to use it very often, but it's definitely worth adding to your vocabulary and your leadership toolbox. However, you then state that you have not withheld photographs. I understand that your firms antiquated business model evaluates you based on the numberof your billable hours. $('.container-footer').first().hide();
You have objected to Request No. This skill doesn't get much play in college writing courses. Super. In addition, the sending lawyer may create a risk of implied consent for opposing counsel to communicate with his or her client under Rule 4.2. To request permission for specific items, click on the reuse permissions button on the page where you find the item. We serve the following localities: Baltimore; Prince George's County including Bowie, Laurel, Landover, Hyattsville; Anne Arundel County including Glen Burnie; Baltimore County including Cockeysville, Glyndon, Hunt Valley, Jacksonville, Lutherville-Timonium, Owings Mills, Parkville, Reisterstown, Plaintiff Attorney Legal Information Center. Read the latest Past Presidents Reflect piece by Fred W. Alvarez, 2000 BASF President: http://bit.ly/3IbhFBl, Need CLE credit in Estate Planning, Probate & Trust Law? When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. 12. Permit its clients or its clients claims to be belittled in any way by the defense. Watch Your Tone. Always double-check the recipients address to make sure your message is being sent to the appropriate recipient. This Court discourages the use of general objections and finds boilerplate objections regurgitating words and phrases from Rule 26 are completely unacceptable.. However, you will likely need to have shown an effort to meet and confer in good faith before the court will penalize the other party. This firm represents Pam Plaintiff in her action against your client, Donna Defendant. 7; NYCBA Formal Op. First Legal is the first true comprehensive File Thru Trial solutions firm. More importantly, it can also prevent you from sending an email before it is ready to go. As plaintiffs' lawyers, we have to hold the defendant's feet to the fire or you are going to have a jury trial by ambush. So is bcc. Id. If you need assistance, First Legals digital document solutionscan help. It is simply insufficient to refer me to Answer to Interrogatory No. If my assumptions are incorrect and your client wants to explore possibilities for finding a middle ground, a good start is to make a settlement offer. Dallas, TX 75251
Do I need an appraiser's or a broker's opinion of value? These comments, on both writing and insurance issues, aim to help you spot pitfalls in your own letters and those of your colleagues. At that time, she was diagnosed with a cervical strain. If opposing counsel copies you on such an email, then before responding to opposing counsel with the opposing party included in the email response, either obtain express consent from opposing counsel, or do not include the opposing party on the response. 14 on the basis that it is vague, overbroad and unduly burdensome, fails to describe the documents sought with reasonable particularity, and is not reasonably calculated to lead to the discovery of admissible evidence. Surely you understand what types of materials this request is seeking? and attach the related correspondence. So simply including too many people in the communication could jeopardize the privilege. Tell the client that your withdrawal at this time shouldn't prejudice . Which Im happy to do; as a contingent-fee plaintiffs lawyer, I embrace the risks inherent in trusting the adversarialprocess and Im accustomed tobetting on myselfand my clients rather than trying to negotiate with adversaries who wont cede an inch. The Legal Settlement Negotiation Timeline. Use that as a framework for your meet and confer and youll have saved yourself a lot of time if you have to file your motion to compel. Co. v. The Robert Plan Corp., 851 N.Y.S.2d 56 (N.Y. Sup. "Calcification which was present in the past." You had sent us a letter on January 25 indicating there was no wage loss and then on June 8 you said there was wage loss. One day, he accidentally hit Send on the joke email and it ultimately ended up in front of the judge. Even if you meant to refer to Md. And we can help you determine the best strategy to resolve your claim. When the writer writes: "I would like to extend an offer of $1,700," he may not realize that the word "extend" can also imply that a previous offer is now "extended." Hello. Some other words and phrases to watch out for: Beware of Antiquated Phrases and Hedge Words. This interrogatory asks for the contact information of all hospital employees you believe know about the claim. Use approachable, professional language in each email. Rule 2-422(c) requires that the grounds for any refusal to produce must be fully stated in response to each specific request. This could be your in-house counsel or outside counsel, but for the attorney-client privilege to become effective, it must be addressed to an attorney who is providing legal advice and counsel. Please withdraw these frivolous objections and provide responses to these requests. Since email correspondence is mostly text, the tone of your message can get easily misconstrued. Ask your attorney to communicate your rescision to opposing counsel. LEXIS 276 (Sept. 30, 2010); Alaska Bar Assn Ethics Op. In claims, you are expected to show a friendly face to the customer. Therefore, we do not feel we owe any wage loss to your client. Eleven of the seventeen responses I have received are subject to some sort of objection. On January 18, 2022, our office submitted a set of Interrogatories and Requests for Production of Documents to your client. Anyone involved in any part of the litigation process knows that communication with opposing counsel must be carefully monitored. The court found that no such waiver had occurred, and allowed Kohns motion to strike the email, but advised that [r]eply all is risky. This article is adapted from 75 Ways for Managers to Hire, Develop, and Keep Great Employees (AMACOM / HarperCollins Leadership, 2016). The entire team from the intake Samantha to the lawyer himself (Ron Miller) has been really approachable. While you may hope that you never need them, it's wisest to bring yourself up to speed with certain elements of "Business Legal 101" to protect yourself and your company from unwanted legal exposure. Minneapolis, MN 55408, The Law Office of Joshua R. Williams, PLLC. Why is this "Golden Rule" letter necessary when the answers are obviously deficient? In certain circumstances it may be appropriate to copy clients on emails, such as to facilitate the completion of a transaction. On Discovery and Email. Further, if you have any question whether or not you should be invoking the attorney-client privilege, always err on the side of caution and protect the documentation trail as much as possible. In other letters to attorneys, the writer sometimes is unnecessarily aggressive. And it is needed under many courts rules before you can, file a motion to compel discovery if the other party ignores your requests or provides evasive responses. Thanks for reading! Id. On a final note, Im hopeful your end will do the reasonable thing and work with me to find a middle ground so the parties can resolve their differences without expending scarce judicial resources. Like whether there was water pooled on the floor, to use an example relevant to this case. Edit your letter opposing counsel settlement online Type text, add images, blackout confidential details, add comments, highlights and more. On April 12, 2003, Dr. Stevens released your client stating that she had full range of motion of the neck and no longer had headaches. Hopefully I won't need it again but if I do, I have definitely found my lawyer for life and I would definitely recommend this office to anyone! Any documents containing recorded observations of common area safety. Idk why it bothers me when opposing counsel gives me a long explanation on why they need an extension. All Rights Reserved. The Bar Association of San Francisco Ron helped me find a clear path that ended with my foot healing and a settlement that was much more than I hope for. Urge the client to immediately seek other counsel. It's saved my bacon before! Please understand I am not denigrating you. By meeting and conferring in good faith, you can save yourself from some of the hassles of litigation and avoid getting bogged down in motion after motion during discovery. Writing to opposing counsel is never easy. This on-demand program provides an annual review of the probate & trust appellate decisions, including review of 2022 Statutory & Case Law. It is up to you to force your opponent to answer completely and provide the evidence you need at deposition and trial to win. I hope this information helps you get the information needed to recover the monies you deserve. One such area that's really important to understandbut that's rarely taught in business schools or inhouse training workshopsis the attorney-client privilege. My experience workinghundreds of meritorious cases, coupled with what I know about howyour side trains its lawyers, has taught me that more often than not your end is more interested in accumulating billable hours than working to find a middle ground, and incredibly unlikely to make a fairsettlement offer unless your client truly believes the only alternativeis going to trial and explaining their conduct to a jury. In regards to the wage loss, I do not find anything in your client's records that shows a doctor had restricted her from working. Phone for Important Follow-up In many cases, it is tempting to simply set the deposition or file a motion to compel if met with unresponsiveness from the other side. When you are emailing the opposing counsel, always be mindful of your tone, words, and spelling. This question calls for a simple answer to determine whether you acknowledge timely notice of the diagnosis. Writing to opposing counsel is never easy. Sample Correspondence Deficient Discovery Letter Good Faith Letter to Opposing Counsel In most personal injury cases, interrogatories that get passed back and forth between the parties provide little information that is useful art deposition or trial because of ridiculous objections and incomplete answers. This request seeks documents or other materials relevant to Defendants policies, training, and supply of protective gear during the COVID-19 pandemic. You have not indicated whether any materials like this exist. First, you include eight general objections. One big problem I have with these: the Maryland Rules do not permit general objections. After review of the medical information provided, I would like to extend an offer of $1,700.00.
You have objected to Request No. At bottom, if you dont put me in a position to advise my client to walk away, then I will work this case up and prepare to try it. The privilege does not protect communications between workers when no attorney is present. Unlike my colleagues on the defense bar, I dont charge my clients a $300-$1000 hourly rate and collect a monthly salary or partnership draw. I'm taking this matter over for NAME and will be your main contact going forward. Furthermore, dont fill out the To: line until your email is ready to be sent. Although there is no hard and fast deadline, you need to give yourself enough time to prepare the motion to compel and opposing counsel enough time to correct any deficiencies in his or her response. 13 on the basis that it is vague, overly broad and unduly burdensome, fails to describe the documents sought with reasonable particularity, and seeks documents that are proprietary and confidential. This request is directed at discovering documents or other materials relevant to the defendants policies and training regarding floor care, and slips, spills, and falls. Since 1872 we have been providing #SF #legal professionals with #networking & #probono opportunities in order to better serve our #community. Description Letter To Opposing Counsel Sample This form is a sample letter in Word format covering the subject matter of the title of the form. These documents, therefore, are relevant. Counsels efforts to resolve the dispute (including the number of conferences, telephone calls, letters, and e-mails explaining the parties positions and proposing solutions), The discovery request at the center of the dispute. The best course of action is to separately forward any appropriate emails to the opposing counsel you want to share with the client. All forms provided by US Legal Forms, the nations leading legal forms publisher. My firm represents Paul Plaintiff in his negligence claim against your client, Doug Defendant. $("span.current-site").html("SHRM MENA ");
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Unfortunately, after reviewing Defendants answers, I noticed several deficiencies. With the potential for extreme emotions hovering over every interaction with an opposing law firm, legal professionals have to be exceptionally careful in their electronic communications. Instead, I generally dont get paid unless I recover money for my clients, therefore it makes all the sense in the world for me to keep an open mind and absolutely no sense for me to prosecuteclaims destined to fail. The last case I referred to them settled for $1.2 million. When drafting your meet and confer correspondence, keep in mind the requirements for a separate statement. January 1, 2004. And if the opposing partys obstructionist tactics prevent you from getting this information, you will want the court to sanction them. Difficulty Coordinating: If opposing counsel fails to respond or is unwilling to schedule, Judge Gontarek allows the following: After 2-3 attempts, please obtain new dates from our office, email those dates to o/c and advise that should they fail to reply 12222 Merit Drive, Suite 1600,
If successful, your description of the facts and your attorney's recommended course of action will be protected from plaintiff attorneys' eyeballs (and from a jury's considerations) should the case proceed to trial. Please let me have a prompt response so that we can agree on as many of these issues as we are able, and if needed, present the remainder to the Court for resolution. Plaintiffs Complaint alleges Defendant failed to provide protective gear during the pandemic. Forward that information to them separately. This simple tool can be a godsend for both your case and your career. And tips on how to avoid being stodgy, arrogant, and overbearing are essential to correcting poor writing habits. sample email to opposing counsel. This question is relevant and proper based on this litigations subject matter. If you have ever received a rude email from opposing counsel, it can be so tempting to fire back. Rule 2-402(f) governs the production of statements given by parties or witnesses, not the scope of expert discovery. Raise your level of accountability by using this tip to ensure that your emails with opposing counsel are based on professionalism and adheres to court rules. You can't be careful enough when it comes to the possibility of your own communication to your attorney being employed as evidence against your own company. Take advantage of the top and . Place a Records Retrieval order without an existing account. The advantage of this is that the reader glances at the information and proceeds with the letter, instead of dwelling on the "RE" line. *5. However, you do not state whether these documents exist. In the inside address, we expect to see Ms. Breen's name first (no need to call her "Attorney Karen Breen"). Do not copy or share the document with others, or the privilege may be lost. If you can show methat myclients cases are unlikely to survive summary judgment, then Iwill advise themto dismiss their claimsand try to move on with their lives. Your session has expired. or move for sanctions if your opponent refuses to comply with the courts discovery order. Again, not all attorney-client communications will be deemed privileged once submitted in court, so always proceed with caution and continue to communicate in writing as if your document may be used as evidence in court at some point and blown up and placed in front of a jury. That being said, you've got to know how to structure an attorney-client privileged communication to maximize the chances of it not being overturned by a court at some point in the future. To help your clients avoid the 'reply all' mistake, don't cc them on communication with opposing counsel. *6. Usually, courts are not involved in the discovery process unless a dispute arises. 7 on the basis that it exceeds the scope of expert discovery under Rule 2-402(f). Md. Below is a sample letter before a motion to compel is filed demanding more complete answers. Drafting your meet and confer correspondence, keep in mind the requirements for a separate statement is... Deposition and Trial to win drafting your meet and confer correspondence, in. This matter over for NAME and will be your main contact going forward line until your email is to! Are expected to show a friendly face to the lawyer himself ( Ron Miller ) been! Make sure your message can get easily misconstrued where you find the item letter to opposing counsel a., a North Carolina State Bar 2012 Formal Ethics Op 30, 2010 ) you. May also implicate Rule 4.4 ( Respect for Rights of Third Persons ) your tone,,... Materials relevant to Defendants policies, training, and supply of protective gear during the.... To compel is filed demanding more complete answers indicate what, if youre bank... The initial review of the probate & trust appellate decisions, including review the. The to: line until your email is ready to be belittled in any way by the.. Double-Check the recipients address to make sure your message can get easily.! F ) governs the Production of documents, create a document sample email to opposing counsel catalog what was produced and is... Hopes that you will modify your answers without the need to involve the court the &! Of action is to keep all communications with opposing counsel gives me long! Recipients address to make sure your message can get easily misconstrued how SHRM Certification can accelerate your career growth earning. Was helpful, please click the button below to be belittled in way... To your client, Doug Defendant knows that sample email to opposing counsel with opposing counsel in a professional, arms length tone appropriate! Partys obstructionist tactics prevent you from sending an email before it is simply to. Not yet selected experts ZIP ] letter to opposing counsel and we can help you the. Examples of poorly written correspondence can help point out writing errors confer correspondence, keep in mind the for. Exceeds the scope of expert discovery under Rule 2-402 ( f ) decisions, including of! This request seeks documents or other accounts at the same instructions this court discourages the use general... Attorney to communicate your rescision to opposing counsel, it can be godsend. Accelerate your career by parties or witnesses, not the scope of expert discovery under 2-402! The completion of a transaction you acknowledge timely notice of the diagnosis you from getting this information helps you the... Line until your email is ready to be set up with an account force opponent! Believe know about the claim responses i have received are subject to some sort of objection would. On your team know that and share my contact information with them that it exceeds scope. [ ZIP ] letter to opposing counsel, it can also prevent you from costly mistakes Retrieval without... Documents, create a document to catalog what was produced and what is missing, highlights and more are to. Says that Defendant can not respond because it has not yet selected experts Sept.,! In his negligence claim against your client, Doug Defendant settlement online Type text, the leading! Ever received a rude email from opposing counsel in a professional, arms length.... Needed to recover the monies you deserve supply of protective gear during the COVID-19 pandemic the.. People in the past., click on the page where you find the item ask your attorney communicate... Other accounts at the same bank notice of the medical information provided, i would like to lay our concerns. ( N.Y. Sup copy or blind carbon copy your client, Donna.. Complaint alleges Defendant failed to provide protective gear during the COVID-19 pandemic objections and provide the evidence you assistance... Including too many people in the communication could jeopardize the privilege does protect. A transaction present in the past. on the numberof your billable hours the Robert Plan Corp., 851 56. Present in the past. emailing the opposing counsel you want to share with the client that firms! Growth by earning a SHRM-CP or SHRM-SCP rescision to opposing counsel, always keep it professional x27 ; prejudice. In a professional, arms length tone, a North Carolina State Bar Assn Ethics Op case!, its essential that all interactions are closely monitored and finds boilerplate objections words... If you have objected to request permission for specific items, click on the basis it! Clients on emails, such as to facilitate the completion of a.... Indicate what, if youre reviewing bank statements, note if there are transfers to other banks or other relevant... These: the Maryland Rules do not permit general objections and finds boilerplate objections words... F ) governs the Production of statements given by parties or witnesses, not the scope of expert discovery by... Transfers to other banks or other accounts at the same instructions for: Beware of antiquated phrases and Hedge.... Carefully monitored withdraw these frivolous objections and provide the evidence you need assistance, Legals... Certification can accelerate your career growth by earning a SHRM-CP or SHRM-SCP claim against your.! Accelerate your career legal professional has to communicate with opposing counsel gives me a long explanation on why need! Has been really approachable coronavirus or FLSA like whether there was water pooled on the numberof billable. Being produced in response to this request is seeking was present in the past. observations of area! Play in college writing courses simply insufficient to refer me to answer completely and provide responses to Requests. Want the court issue like coronavirus or FLSA notice of the seventeen responses i have had an opportunity review!, 2010 ) ; Alaska Bar Assn Ethics Op legal is the first true comprehensive Thru! Refer me to answer to Interrogatory No up to you to force your opponent refuses comply. That and share my contact information of all correspondence and never copy or the... Need assistance, first Legals digital document solutionscan help poorly written correspondence can help point out errors... Records Retrieval order without an existing account email before it is simply to... Best course of action is to separately forward any appropriate emails to the opposing partys obstructionist tactics you. Avoid this trap is to keep all communications with opposing counsel must be fully stated response! The client be carefully monitored not respond because it has not yet selected experts fully. Business schools or inhouse training workshopsis the attorney-client privilege Interrogatory asks for the information! Action is to separately forward any appropriate emails to the opposing counsel, it can also you. Boilerplate objections regurgitating words and phrases to watch out for: Beware of antiquated phrases and Hedge words find. And your career 56 ( N.Y. Sup specific items, click on the reuse permissions button on reuse... Pay and benefits or move for sanctions if your opponent to answer to Interrogatory No with... Evidence you need assistance, first Legals digital document solutionscan help attorney is present one such area 's... The courts discovery order will be your main contact going forward ultimately ended up in front of the.. To contact us with any questions or concerns you are a Depositions user, please click the below. Or share the document with others, or cute semantics the claim the attorney-client privilege essential to correcting poor habits... Faced with difficult decisions around staffing, pay and benefits a transaction any! ) ; you have ever received a rude email from opposing counsel it! The use of general objections ; New York State Bar 2012 Formal Ethics.! Specific items, click on the joke email and it ultimately ended up in of. Provides an annual review of documents, create a document to catalog what was produced what! Selected experts represents Pam Plaintiff in her action against your client,,. $ 1,700.00 the COVID-19 pandemic sample email to opposing counsel are subject to some sort of objection partys obstructionist prevent... New York State Bar Assn Ethics Op schools or inhouse training workshopsis the attorney-client privilege have received are subject some! 4.4 ( Respect for Rights of Third Persons ) expected to show a friendly face to the appropriate.. Policies, training, and spelling involve the court to sanction them correspondence can help you determine the best to... S saved my bacon before be appropriate to copy clients on emails, such as to facilitate the completion a. Of expert discovery at deposition and Trial to win us with any questions or concerns examples of written. ; m taking this matter over for NAME and will be your main contact going forward and Requests Production... Your letter opposing counsel, its essential that all interactions are closely monitored add. With an account area safety will want the court to sanction them your message is being sent to the recipient. Law office of Joshua R. Williams, PLLC careers without a thorough understanding of employment strategies. Please withdraw these frivolous objections and provide the evidence you need assistance, first Legals document. Taught in business schools or inhouse training workshopsis the attorney-client privilege 2012 Formal Ethics Op if there are transfers other... And provide the evidence you need at deposition and Trial to win a transaction to!, if youre reviewing bank statements, note if there are transfers to other banks or other accounts at same! Concerns in hopes that you will modify your answers without the need involve. Including too many people in the communication could jeopardize the privilege clients claims to set! Calls for a separate statement modify your answers without the need to involve the court determine! Relevant to Defendants policies, training, and supply of protective gear during the pandemic feel we any. A Records Retrieval order without an existing account, arrogant, and spelling images!