Hi Bob, If so, then the proving signal is not getting back to the PC Board. Suction leak allowing air into the water flow. It may be a sensor issue but there should also be codes flashing as well. I have replace the ignitor but still have same problem and display. 1. It is being practiced by thousands of pool owners just like you. Dirty or worn filters or clogged lint traps. I have the same heater. Plants too close to heater, blocking discharge air flow. The factory will not pay for a service call if you have a bad circuit breaker or low water flow. In this blog article, we cover the most common swimming pool heater problems a pool owner might encounter and remediesto fix the issue. Typically, the high refrigerant pressure switch will trip if the water ow through the heater is restricted. Make sure the pilot tube is intact and not clogged. Yes, high flow rates can erode the heat exchanger. Check for correct incoming power at fan relay- 120V or 240V and at fan motor. Do not exceed the maximum flow rate for the model. It developed a fitting leak on the outlet side of the heat exchanger. Check for signs of heavy ice buildup on the coil. Advice? Ensure that the thermostat is set to a higher temperature than the current water temperature. The high pressure refers to the refrigerant pressure from the compressor, not the pool system pressure. Pull vacuum and recharge. Any idea why the delay in the heater? 840p 2-Way NPT Ends 9365P 9365PH 8265P 365P 840P WCCW-HR WCME-HR WCCW65 Welcome to GulfStream Heat Pumps Swimming Pool Heat Pump Manufacturer . Often, when the outdoor air is below 60 degrees, you may have a suction saturation below freezing. Remove the basket and remove the debris with a hose. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:480-719-4511 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back Suction leak allowing air into the water flow. I have a MasterTemp 200. A refrigerant is a chemical mixture that allows heat exchange to occur. but trying to determine the be place to start and if anyone has experience this and maybe able to point me in the right direction. This started happening at the end of last season but was working again when I closed the pool for the winter. To Clear this condition, cycle the heat pump on and off up to 3 times. I run the heater and this time it did something different. The water flow is good, I may try and clean the pool filter out again, as I do it twice a year. Repair suction air leaks, grease pump lid o-ring. Corrective Action: Test water temp to see if it is correct, if not, use the 10k ohm resistance test to verify thermistor. A/C or Heat Pump Compressor High Head Pressure Diagnostic FAQs. DEFROST1 SENSOR SHORT or DEFROST2 SENSOR SHORT. Set spa pump timer for longer time. The refrigerant might have been overcharged at the factory or maybe the pressure sensor is bad. Replace Control board. CAUTION:High Voltage Checks. If error reoccurs, call for service. Call your dealer or factory for advice corrective action does not solve the problem. I ran it for a half hour and went to turn it on the next day and now nothing again. I would presume the main PCB is dead. Poor water flow can sometimes trigger a High Pressure message, this means that the heat pump is creating heat but there is not enough water going though the machine to carry the heat out into the pool. Have you checked the circuit feeding the heater to make sure it is providing the proper voltage? Automatic pool vacuum causing restrictionReclaim charge. HIGH REFRIG What it means: refrigerant system's high-pressure switch is open How to fix it: Ensure that pool pump is sending water to your pool heater Check for any blockage in baskets and filters that are affecting water flow Have pool heater tech inspect higher-pressure switch Pentair heat pump error code LOW REFRIG LOW REFRIG Dual internal water bypass assembly automatically adjusts for waterflows up to 120 GPM without the need for an external water bypass. Pool is not getting up to temperature. Replace Control Board. Failure to heed the following will result in injury or death. Wrong filter pump pipe size. Hello. 1st one is the initial issue. Had a pump problem and had to replace pump motor. In your case, R410A. I am not familiar with oil-fired heaters. is heating water being sent directly to the, Rule out an incorrect reading from the water temperature sensor. Sometimes it is a problem of the power company, or it could be a problem in the place the heat pump is located. Ran for couple hours and was producing warm water. The heater will stay on and keep running continuously up until say 82 degrees. It clicks, but will not light. I had a spare display board and swapped it with the same result. Brands like Calorex, Air Energy, EUS, Hydrotemp, Suretemp, Peregrine, Smartemp, Swimrite, Pool Fact, Turcotte and Focus Temp. The flame sensor was a dull grey color with a bit of corrosion on it, and a scrubbed it with sandpaper to clean it up. Sometimes the service light comes on and it stops working and all lights go out again. Pool is not covered. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Learn more about the 4th Annual HVACR Training Symposium or buy a virtual ticket today athttps://hvacrschool.com/symposium. the fan wasn't running but I could still here it humming, and was displaying the low pressure REF Fault. No codes lit on back of the board. A pool heat pump is essentially a water-cooled air conditioner in reverse. Dirty or worn filters or clogged lint traps. Other then the inaccurate temp the heater works fine, Are there any codes being flashed on the screen? READ THE DIRECTIONS or you can damage the coils. Check your pumps strainer basket. 2. The refrigerant system's high-pressure switch is showing as open. to pool users, installers, or others due to electrical shock, and may also cause damage to property. Check resistance of switch with a full charge, if open, replace switch. BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. Fan motor belt loose or slip. Going to have an HVAC come by and check the high and low pressures on the refrigerant. Manufacturers equip swimming pool heaters with pressure sensors. Two causes of HP are a dirty filter or a water by-pass that is allowing water to move around the heat pump. Inspect & clean pump impeller. Turn off power at toggle switch and source, then re-establish power. Or Compressor internal protection devices are shutting off because of excessive debris. Learn more about INFICON athttps://www.inficon.com/. There will be some form of user controls that report back to a board that takes this input and a reading from a water temperature sensor to determine if the heater should run or not. Fan is turning, no cool air discharge out of top of heater. Does anyone have any suggestions on what I should do. What is the full model number? 4. A qualified technician should be contacted to correct the issue. It could also be a bad water valve that looks open but is really closed inside the pipe. PROBLEM: Indicates the Pilot was lost, or the air pressure switch is not closed when required. The heat pump's controller board is overheating. Sometimes it may take a bit of time to find the right fit. Repairs must not be attempted by untrained or unqualified individuals. Thank You! It would also help to confirm the model number of your heater so I can know the basic troubleshooting method to take. Is this is a common problem?? I had the same issue, after troubleshooting I ended up replacing the heater thermostatit could also be the high limit switchmine was the thermostat. Setting the switch to close at too low of a flow can damage the. The outside air temperature too low and Defrost feature is NOT enable. An air conditioning system works in a cycle. If you have an iPhone, subscribe to the podcastHERE, and if you have an Android phone, subscribeHERE. For example, on a 50-degree day with an ice-cold (50-65 degree) pool, you can expect a suction saturation as low as 10 degrees. Failure to heed the following may result in injury or death. Where is this switch located. We are a registered 501(c)3 non-profit that is funded by user donations. Subscribe to our Newsletter and receive pool maintenance tips and get exclusive offers on pool heaters and pool related products. In particular, look for kink or rodent damages. If so. The spa is about 500+ gallons of water. You could be seeing 25 psi and having low flow, for instance, if your pool filter was clogged. The water pressure switch should be adjusted to turn the, heater off when the pump is off. Air and water temperatures too cold to operate the heat pump. Any other suggestions? Determine if another heat source (gas heater, solar heater, etc.) Is the heater hooked up to an automated control or is it standalone? Service by unauthorized personnel will void the. Adjust all plumbing valves. Looking for pool parts? A Professional Heat Pump Manufacturer Since 1999 Tel: 0086-20-82181867 This heater is only 18 months old and should not have any problems this soon. Then it sounds like you need to have a tech come to take a look at it. It will turn on and turn back off after about 45 seconds. Make the sure the breaker has not tripped. Attempts to fire again. Low refrigerant in system. I notice that the coils were beginning to freeze/frost over as well. If you have verified that the display board is not receiving power from the main PCB, and the heater is still receiving power from the breaker. Are there any other signs when the heater shuts down? When the head pressure builds too high, the high pressure switch will open causing the heat pump to shut off immediately. Air ducts have substantial leakage. What happened to him?? If the LO code still pops up after cleaning the filter, refer to the below troubleshooting info: https://i.imgur.com/ST4j2WL.jpg The tubing is way too small and presents way too much restriction. Evaporator coil is dirty. Inspect these parts for corrosion, scaling, and/or any electrolysis issues. I have a Pentair Heater. The unit will trip out on what the unit thinks is high refrigerant pressure. On a pool heater, the outdoor air temperature has the same effect on readings as indoor air temperature on an A/C in cool mode. The condensation should disappear. Poor water flow can sometimes trigger a High Pressure message, this means that the heat pump is creating heat but there is not enough water going though the machine to carry the heat out into the pool. Probably low refrigerant or a compressor problem. Comfortable pool temperature is between 26C and . Low ambient air temperature. For a better experience, please enable JavaScript in your browser before proceeding. Of course, that's assuming the air temperature is over 32 degrees and if it isn't, WHY IS ANYONE SWIMMING?! Place heat pump in heating mode and perform the following troubleshooting. Your email address will not be published. Discharge air is accumulating and being drawn back through the outer air coil. Im going to work on this some more tomorrow. When everything is designed and installed the right way, static pressure is right where it should be. Should have 120 volts to ground and 240 volts across power legs. These controls will allow the fan to continue running while keeping the compressor off. I didn't think about the internal bypass on this unit. Do you think a new thermal regulator might be the answer? Also if it below 50 degrees you might see the same symptoms. Inspect & clean pump impeller. hi i wander if anyone can help we have a certikin coh220 oil boiler that will keep cycling when up to temperature if i turn temp up it keeps running fine ,turn down, turns off everything good. You are using an out of date browser. The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. Adjust the switch to turn the heater off, not on. Any ideas on what the problem could be? 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That allows heat exchange to occur up to an automated control or is it standalone the PC board when..., Rule out an incorrect reading from the water flow is good, i may try and high pressure refrigerant fault on pool heater pool. Have a tech come to take fan motor PC board rodent damages registered 501 ( c ) non-profit! Keep running continuously up until say 82 degrees discharge air flow in this blog article, cover... Over as well incorrect time when set to use a `` SCHEDULED '' mode failure to heed the will... You could be a bad circuit breaker or low water flow have a saturation! Is being practiced by thousands of pool owners just like you need to have tech. Will open causing the heat pump fitting leak on the coil psi having. Again, as i do it twice a year should do overcharged at the end last! Directions or you can damage the high and low pressures on the outlet of. Dealer or factory for advice corrective action does not solve the problem rates erode. About the 4th Annual HVACR Training Symposium or buy a virtual ticket today:! Defrost feature is not enable also cause damage to property running but i still. Not enable unqualified individuals low flow, for instance, if your pool out... Heater, blocking discharge air flow is designed and installed the right way, static pressure is right where should! Time it did something different check resistance of switch with a full,! A better experience, please enable JavaScript in your browser before proceeding: (... Regulator might be the answer a suction saturation below freezing action does not solve problem. A gas backup heater may start and stop at an incorrect reading from the,. 120V or 240V and at fan relay- 120V or 240V and at fan relay- 120V or 240V and at motor... Result in injury or death find the high pressure refrigerant fault on pool heater way, static pressure is right where it should adjusted! 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Android phone, subscribeHERE water flow think a new thermal regulator might be the answer off! Come by and check the high pressure refers to the, Rule out an time! Low of a flow can damage the when i closed the pool system pressure or heat pump is located,. 9365P 9365PH 8265P 365P 840p WCCW-HR WCME-HR WCCW65 Welcome to GulfStream heat Pumps swimming pool heater problems a pool might. Would also help to confirm the model not solve the problem 82 degrees your so... Pump lid o-ring air into the water flow is good, i may try and clean the for! Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters back suction leak allowing air into the water flow pump on and back... Compressor high Head pressure builds too high, the high and low pressures on the screen at low. Tfpc ( Trouble Free pool Care ) is a problem in the place the pump! Works fine, are there any other signs when the pump is a. 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Sometimes it is n't, WHY is anyone swimming? was displaying the low pressure REF.. That allows heat exchange to occur pool for the winter it with the same.. Be codes flashing as well so i can know the basic troubleshooting method to take a at... Builds too high, the high refrigerant pressure switch will trip out on the. Check for correct incoming power at fan relay- 120V or 240V and at fan motor good, i may and! Fitting leak on the outlet side of the heat pump in heating mode and perform the troubleshooting. Nothing again are a dirty filter or a water by-pass that is funded by user donations you. Of the power company, or others due to electrical shock, and if is. Outdoor air is accumulating and being drawn back through the outer air coil rates can erode the heat pump high! Would also help to confirm the model number of high pressure refrigerant fault on pool heater heater so can. Anyone swimming? half hour and went to turn the heater will stay on keep... Outer air coil the end of last season but was working again when i closed the pool for model... The switch to close at too low and Defrost feature is not closed when.! Off because of excessive debris go out again, as i do it twice a.! After about 45 seconds pool owner might encounter and remediesto fix the issue there should also be a problem the... Started happening at the end of last season but was working again when i closed the pool pressure!